Delivery Options
FAQ
Carousel Online is a trusted destination for purchasing quality pre-owned vehicles, exclusively online. We put you in the driver’s seat by empowering you to:
● Search and purchase your perfect vehicle.
● View vehicles you’re pre-qualified to own, with an estimated monthly payment, all without impacting your credit score.
● Get a Kelly Blue Book® value to sell your current vehicle or apply it towards a purchase.
● Select premium additions, such as extended coverage and insurance plans to protect you and your vehicle. Coverage eligibility is dependent on vehicle age, model and mileage. Some vehicles may not qualify for coverage. Please contact us if you have questions.
● Apply for financing.
● Schedule delivery to your door
If the vehicle you choose isn’t right for you, simply return it hassle-free within 72 hours, provided it’s in the same condition as purchased and has been driven less than 720 miles. We’ll even refund 50% of the original delivery cost.
Is your vehicle not what you expected? No worries! You have 72 hours from delivery to return or exchange any vehicle you purchased, provided it’s in the same condition as you purchased it, and has been driven less than 720 miles. We’ll even pick up your vehicle for free and refund 50% of the original delivery cost.
After you complete your purchase, simply select your preferred delivery date and time with our online scheduling tool. After submitting, one of our Delivery Specialists will contact you to confirm the earliest date and time available. If the vehicle you choose isn’t right for you and you would like to return it, we will pick it up for free and refund 50% of the original delivery cost with no questions asked.
Delivery is not included in the purchase of your vehicle — cost is based upon the distance of your delivery. Our delivery fee is simply used to offset our operating costs, not for profit. You also have the option to pick up your vehicle for no additional cost.
If the vehicle you choose isn’t right for you and you would like to return it, we will pick it up for free and refund 50% of the delivery cost with no questions asked.
